If you are using a Windows 10 laptop or desktop with a dedicated webcam and you have an error like We can’t find your camera, follow this post and see if any of the suggestions help you. In most of the cases, the cause of this problem is your webcam or the drivers. However, sometimes, there can be another problem as well.
The full error message reads like this:
We can’t find your camera. Check to make sure that it’s connected and installed properly, that it isn’t being blocked by anti-virus software, and that your camera drivers are up to date. If you need it, here’s the error code: 0xA00F4244 (0xC00DABE0).
The error code could be 0xA00F4244 or 0x200F4244.
This error appears when you do not have a webcam, and you try to open the Windows 10 Camera app. However, if you have a camera installed on your computer, you may need to follow this tutorial to get it solved.
We can’t find your camera
There is no such one-click solution to this problem, and you will have to see which of these solutions work for you.
1] Check your webcam if it is installed correctly
This is probably the first thing you need to check. Make sure your webcam’s USB port is working properly. Try changing the USB port of your computer and see if that helps.
2] Update the webcam driver
If you are settings up your webcam for the first time, you need to install a driver to run it properly. You should find the corresponding driver for your webcam. If you have already installed your webcam driver but still receive this issue, may be its time to update your driver. You can either use a free Driver Updater software, or you may manually update the Device Driver as follows:
Windows 10 users should press Win+X and click on Device Manager entry in the list. Locate the camera device next. It should be an Imaging Device. Right-click on that driver and click on Update driver option. Next, select the option that says Search automatically for updated driver software option. It should not take a lot of time after that to finish the whole process.
3] Uninstall the webcam driver and reinstall it
If you face any issue during the driver updating, you might need to uninstall the webcam driver. To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Uninstall Device button.
Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes.
4] Roll back webcam driver
If your webcam has stopped working after installing a new update, you should uninstall the update and roll back to the older version. You will have to open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Roll Back Driver button > select Yes on the next window. After that, you need to restart your PC to check whether it is working or not.
5] Detect outdated webcam driver
If your webcam is designed before Windows 7, it might not work with Windows 10. To find this out, follow these subsequent steps-
Open Device Manager > select the device and Properties from the right-click context-menu > switch to Driver tab > select Driver details. You will find some Driver files on your screen. Now check whether you have any stream.sys file or not. If you see such a file in the list, your webcam may not work with Windows 10. In that case, you need to buy a new one.
6] Check your antivirus
Sometimes the antivirus software can block your webcam from running with your PC. In that case, you may need to disable your antivirus to check whether it is the antivirus that is causing the problem or not.
Hope something here helps you fix the problem.
Related read: We Can’t Get To The Camera Roll Right Now.